Delivery Information

Shipping Details

1. Free Shipping only applicable in Hong Kong (China).  For those international shipping, please contact us by emailing our Customer Care Team ( for enquiry.

2. We will dispatch your order within 1-3 days if the product is in stock.

3. Please wait 7-10 days to receive your order, depending on your region/country.

4. For products out of stock, it will take approximately 20-30 days for us to make the shoes (Trust us. It is worth the wait.)

訂購下單 Tips

1. 免費送貨只適用於香港(中國)。其他海外國家則請聯絡客服,我們將儘速為您協助處理。

2. 選購商品後我們會確認是否有現貨 有現貨, 我們將在1-3天內為您出貨若遇假日除外。

3. 若無現貨會開始進行訂製的程序工作天約20-30不等(不含假日)煩請您耐心等候。

Returns Policy

The quality and comfort of our products are our #1 priority.  We accept all returns and exchanges under the follow TERMS & CONDITIONS:

1. You must request to return or exchange the product before the required period (7 days counting from the day after the order arrives)

2. Before requesting for a refund, please first contact our Customer Care Team ( and provide a reason.

3. For returns or exchanges, product must be sent back to us in the original condition and packaging.

4. Shoes must be returned in unworn/original condition.  We suggest that you try on shoes on carpeted surfaces to avoid scratching the soles.

5. Customers are responsible for the shipping fee of returns.

6. For further questions, please contact our Customer Care Team ( will respond to your messages within 24 hours.


1. 所有售後服務規定都需在收到商品的七日內完成,所以務必請您收到商品後要馬上檢查唷

2. 收到商品檢查試穿後,若因個人因素欲換尺寸或鞋款,請於收到商品七日內聯絡客戶服務,我們將儘速為您協助處理。

3. 更換商品之退貨運費,由買家負擔

4. 若欲退換貨,商品請保持為無使用過狀態(不可落地,鞋底造成磨損、髒污),如有磨損、髒污狀   況無法受理退/換貨。